Chestertons Polo in the Park
Hurlingham Park, London
ticketmaster
FAQ
FREQUENTLY ASKED QUESTIONS

If you do not see the answer to your question regarding Chestertons Polo in the Park, Hospitality or Bookings, please email info@sportgateint.com

On arrival. 

Please arrive early to avoid delays. We advise not to bring bags unless necessary as there will be extensive searches on arrival.

Where can I park?
There is no on-site parking at the event. Much of the surrounding area is Resident Permit Holders only. Additional traffic restrictions will be in operation for the duration of the Event. We strongly recommend that you make use of public transport links.

Do you have disabled parking?
Limited facilities are available, please contact info@sportgateint.com

Do I have to purchase a ticket for a toddler?
Children aged 5 and under do not require an admission ticket. Children under 16 must be accompanied by an adult at all times.

Can I bring food and drink?
Unfortunately we cannot allow any food or drink including picnics onto the site. The only exception is plastic bottled water. Please note that for security reasons all bags will be checked before you are allowed access to the park or club. Also see the Terms & Conditions page.

What food and drink is available onsite?
The Street Food Market is open throughout the three days from 12 midday until 30 minutes before gates close. Some unreserved picnic bench style seating is offered in the centre of the food market, with plenty more benches dotted all around the event site. There are a number of bars onsite each offering a different theme and drinks menu. More details on food and bars will follow soon.

Are there cloakrooms at the event?
General Ticket Holders: Please note that there are no cloakrooms/ left luggage facility for general public.
VIP/Corporate Tickets Holders: There will be a cloakroom at the entrance into the Pitchside Pavilion and Goal Line Garden to leave personal belongings. Please note that we do not take responsibility for missing items.

Can I bring my dog?
Dogs are permitted in Hurlingham Park but not at The Hurlingham Club and must be kept on a leash at all times. They will not be permitted in the grandstand.

How should I dress?
General Ticket Holders (General Admission/Grandstand): Smart Casual
VIP/Corporate Tickets Holders: Glamorous.
Gentlemen are required to bring a jacket or blazer for the Corporate Enclosure.
Strictly NO shorts or trainers.

How do I get to the event?
For map and directions, go to the Find Us page.

Where should I enter the event?
General Ticket Holders: Enter the park via Hurlingham Road.
VIP Ticket Holders: FRIDAY CLUB PACKAGE ONLY - via the Hurlingham Club on Ranelagh Gardens. All other packages enter via Broomhouse Lane. More detailed information will be sent out closer to the event. 

Once I’ve entered the grounds, can I leave and come back?
Yes, re-admittance is permissible as long as you see a member of security at the exit to receive your re-admittance wristband. To re-enter you must produce your original ticket stub and show your re-admittance wristband at the gate.

Are there cash points at the event?
A cashpoint machine will be on-site for the duration of the event.

What time does the event start?
Please see the Event page for start times.

Where can I purchase tickets?
General Admission Tickets: On sale from 1st February 2017 through Ticketmaster®.
Hospitality/VIP Tickets: Please email sales@polointheparklondon.com or call 020 8237 5506.

Where can I purchase hospitality?
Please see the Hospitality page for more details.

I am a local resident, where do I apply for tickets?
Please visit the LBHF website or contact the LBHF Events Team on 0845 337 0314 or polointhepark@lbhf.gov.uk for more details.

Where can I find out about refunds?
Please visit our Terms & Conditions page.

Are there any rules on what I can do or bring to the event?
Please visit our Terms & Conditions page.

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